Digi Travel Solutions Pvt Ltd respects your privacy and recognizes the need to protect the personally identifiable information (any information by which you can be identified, such as name, gender,email address, postal address, frequent fly number, age, telephone number, etc) you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our Sales Channel.
Information We Collect
With specific reference to booking/e-commerce transactions, Digi Travel Solutions Pvt Ltd collects the following personal sensitive information from you while transacting through Digi Travel Solutions Pvt Ltd :
- Name and Gender
- Phone Number
- Credit Card details
- Date of birth in case of a child
- Passport Number & frequent flyer number (whereever needed)
How the Information is used
DIGI TRAVEL SOLUTIONS PVT LTD does not sell or trade upon any of the above foregoing information without the consent of the user or customer. The foregoing information collected from the users/customers/travellers is put to the following use:
- Customer name, address, phone number, traveller's name and age are shared with applicable service providers like the airlines, hotels, etc., for the purpose of reservation and booking the services for the customer/traveller.
- Information like Credit Card Details are usually collected directly by the payment gateways and banks and not by DIGI TRAVEL SOLUTIONS PVT LTD, but if ever stored or retained by us, remain internal and is never shared.
- Information like Mobile no, e-mail address and postal address may be used for promotional purposes, unless the customer/user "opts-out" of such use.
If you choose not - to share this information, you can still visit the DIGI TRAVEL SOLUTIONS PVT LTD website, but you may be unable to avail certain options, ours and services.
Cookies and Session Data
In general, you can visit DIGI TRAVEL SOLUTIONS PVT LTD website without telling us who you are or revealing any personal information about yourself. We track the Internet address of the domains from which people visit us and analyze this data for trends and statistics, but the individual user remains anonymous.
Some of our web pages use "cookies" so that we can better serve you with customized information when you return to our site. Cookies are identifiers which web sites send to the browser on your computer to facilitate your next visit to our site. You can set your browser to notify you when you are sent a cookie, giving you the option to decide whether or not to accept it. The information we collect and analyze is used to improve our service to you.
Automatic Logging of Session Data:
Each time you access the Website your session data gets logged. Session data consists of the User's IP address, operating system and type of browser software being used and the activities conducted by the User while on the Website. We collect session data because it helps us analyze User's choices, browsing pattern including the frequency of visits and duration for which a User is logged on. It also helps us diagnose problems with our servers and lets us better administer our systems. The aforesaid information cannot identify any User personally. However, it is possible to determine a User's Internet Service Provider (ISP), and the approximate geographic location of User's point of connectivity from the IP address.
With whom your Personal Information is Shared
DIGI TRAVEL SOLUTIONS PVT LTD gives you a long-standing commitment to protecting personal information of our customers and prospective customers. This section explains how we share your personal information with others.
Companies Who Provide Services To Us
In some cases we contract with other companies to perform services for us. Examples of this include passport and visa services, processing orders, providing marketing support, deliveries, market research, collection agencies etc. We provide them only with such information about you as they need to perform their services, but we impose strict requirements of security and confidentiality on them in how they handle your personal information. Also they are not permitted to use information about you for any purpose except to perform the services we have asked them to provide.
Our Business Partners
We may send you offers by e-mail or other direct marketing methods (i.e. mail, fax or phone) about products and services offered by our business partners. When we do this, we keep control over your information, which is not disclosed to our business partners unless you have expressly authorized us to do so or you take advantage of their offer.
IMPORTANT NOTE: Please note that we do not give your e-mail address to our business partners. Please keep in mind that if you take advantage of an offer from DIGI TRAVEL SOLUTIONS PVT LTD business partner and become their customer, they may independently wish to send offers to you. In this case, you will need to inform them separately if you do not wish to receive future offers from them. In all cases our goal is to deliver offers to people who we believe will find them of value. Our communications are developed and managed under strict conditions designed to safeguard the security and privacy of customer personal information.
Participation in Credit Reference Schemes
Information concerning your account(s) may be provided to credit reference agency(s) as permitted by law.
Other Disclosure of Information
In all other cases, we will not disclose your personal information unless you have been previously informed or have authorised us to so do, or if we are required to do so by law. If an order of a court or government authority requires us to disclose information about you, we will do our best to notify you of this promptly, to give you an opportunity to exercise your legal rights. The only exceptions to this policy are when the order or law prohibits us from notifying you or when there is suspicion of fraud or criminal activity.
Disclosure of information
We may, in good faith, in our sole discretion and without any notice to you , disclose your personal sensitive information to protect ourselves from any liability or fraud or similar situation, to respond to judicial processes, legitimate requests from any third parties, warrants or equivalent by law enforcement trials or authorities, to investigate fraud or other wrongdoing or as otherwise required or necessary in order to comply with applicable law or to protect our legitimate interests or those of users. We may also, disclose personal sensitive information if it is reasonably necessary in our opinion to protect the rights or property of DIGI TRAVEL SOLUTIONS PVT LTD or any of its affiliates or any third party or to avoid injury to any person.
The user's personal information may be disclosed for regulatory/ internal compliance and audit(s).
DIGI TRAVEL SOLUTIONS PVT LTD takes appropriate steps to protect the information you share with us. We have implemented technology and security features and strict policy guidelines to safeguard the privacy of your personally identifiable information from unauthorized access and improper use or disclosure. Please contact us on firstname.lastname@example.org to obtain names and addresses of the specific entities that shall have access to your personal information in a given transaction.
DIGI TRAVEL SOLUTIONS PVT LTD will continue to enhance its security procedures as new technology becomes available, and ensures that its security procedures are compliant with current applicable regulations.